r444 Privacy Policy — How We Protect Your Data

1 Introduction

r444 ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who access or use the r444 online gaming and sports betting platform ("the Platform"), available at r444.bar. This Privacy Policy sets out, in clear and transparent terms, the categories of personal data we collect from players and visitors, the purposes for which that data is processed, the legal bases on which processing is carried out, and the rights available to data subjects under applicable law.

This policy applies to all personal data collected through the r444 website, mobile-optimised interface, customer support channels, and any other touchpoints through which r444 interacts with players located in Bangladesh and other permitted jurisdictions.

r444 processes personal data in accordance with applicable data protection laws and with internationally recognised privacy standards, including principles equivalent to those established under the General Data Protection Regulation (GDPR), which r444 adopts as a best-practice benchmark even where not strictly required by Bangladeshi domestic law.

2 Data Controller

For the purposes of this Privacy Policy, r444 acts as the data controller in respect of all personal data collected from players and visitors to the r444 platform. As data controller, r444 determines the purposes and means by which personal data is processed and is responsible for ensuring that all processing activities comply with this policy and with applicable law.

All inquiries, requests, and complaints relating to the processing of personal data by r444 should be directed to the r444 Compliance team using the contact details set out in Section 15 of this policy.

3 Personal Data We Collect

r444 collects personal data in the following categories, depending on the nature of your interaction with the platform:

3.1 Registration Data

When you create an r444 account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to establish your identity, verify your age eligibility (21+), and create your account on the platform.

3.2 Identity Verification (KYC) Data

To comply with anti-money-laundering regulations and to confirm your identity, r444 may request copies of government-issued identification documents (such as a National Identity Card, passport, or driving licence), proof of residential address, and proof of ownership of the payment method(s) you use on the platform.

3.3 Financial Data

r444 records deposit and withdrawal transaction histories, including the amounts, dates, and payment methods used (bKash, Nagad, Rocket, Upay). r444 does not store full payment account credentials — all payment processing is handled by the respective third-party payment providers using their own secure systems.

3.4 Gaming Activity Data

r444 records your betting and gaming history on the platform, including games played, wager amounts, outcomes, and session duration data. This information is used for account management, responsible gaming monitoring, dispute resolution, and statistical analysis.

3.5 Technical & Device Data

When you access the r444 platform, we automatically collect certain technical data including your IP address, device type, operating system, browser type and version, screen resolution, and session timestamps. This data is used for security monitoring, fraud prevention, and platform optimisation.

3.6 Communications Data

When you contact r444's customer support or compliance teams via email or live chat, we retain records of those communications, including your queries and our responses. This data is used to resolve disputes, improve support quality, and maintain accurate account records.

3.7 Marketing Preferences

Where you have explicitly opted in to receive promotional communications from r444, we record your marketing preferences and the contact channels (email, SMS) through which you have agreed to receive marketing content. You may withdraw marketing consent at any time — see Section 13 for details.

4 How We Use Your Personal Data

r444 uses the personal data described in Section 3 for the following purposes:

• Account Management: To create, maintain, and administer your r444 account, including processing deposits and withdrawals and keeping accurate transaction records.
• Identity Verification: To verify your identity and age in compliance with our 21+ policy and applicable anti-money-laundering regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and other illegal or prohibited conduct.
• Responsible Gaming: To monitor gaming patterns and identify players who may be displaying signs of problem gambling, enabling our responsible gaming team to reach out proactively where appropriate.
• Legal Compliance: To meet r444's obligations under applicable anti-money-laundering legislation, financial regulations, and any lawful requests from regulatory or law enforcement authorities.
• Customer Support: To respond to your inquiries, resolve disputes, and improve the quality of our support services.
• Platform Improvement: To analyse aggregate usage data, diagnose technical issues, and improve the features, performance, and content of the r444 platform.
• Marketing (with consent): To send you promotional offers, bonus notifications, and updates about new games or features on the r444 platform, where you have given explicit consent to receive such communications.

5 Legal Basis for Processing

r444 processes personal data on one or more of the following legal bases:

Where r444 relies on legitimate interests as the legal basis for processing, we have carried out a balancing assessment and concluded that our legitimate interests are not overridden by your data protection rights. You may request further information about these assessments by contacting [email protected].

6 Data Sharing & Third Parties

r444 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Personal data may be shared with third parties only in the following circumstances:

• Payment Providers: bKash, Nagad, Rocket, and Upay receive transactional data necessary to process deposits and withdrawals. Each of these providers operates under their own published privacy policy and data security standards.
• Identity Verification Services: r444 may use third-party KYC and AML screening services to verify the identity of players and to screen against sanctions and politically exposed persons (PEP) lists. These services process only the minimum data required for verification.
• Game Providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised or pseudonymised session data in connection with the delivery of their games. No directly identifying personal data is shared with game providers beyond what is technically necessary.
• Technology & Infrastructure Partners: r444 uses third-party cloud infrastructure, cybersecurity, and analytics service providers who process data on r444's behalf under data processing agreements that require them to maintain equivalent data protection standards.
• Regulatory & Law Enforcement Authorities: r444 may be required to disclose personal data to governmental bodies, regulatory authorities, or law enforcement agencies where required to do so by applicable law, court order, or regulatory direction.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of r444's business, personal data held by r444 may be transferred to the acquiring entity as part of the transaction, subject to equivalent data protection commitments.

7 International Data Transfers

r444 primarily stores and processes player data within infrastructure located in regions with adequate data protection standards. However, some of our third-party service providers — including cloud infrastructure partners and game studios — may process data in countries outside Bangladesh.

Where personal data is transferred internationally, r444 ensures that such transfers are governed by appropriate safeguards, including:

• Standard contractual clauses (SCCs) that impose data protection obligations on the receiving party equivalent to those applicable to r444.
• Transfers only to jurisdictions that maintain data protection standards broadly equivalent to international best practice.
• Technical security measures including encryption and access controls that apply regardless of where data is physically stored.

You may request further information about the safeguards applied to any international transfer of your personal data by contacting [email protected].

8 Data Retention Periods

r444 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with r444's data deletion procedures.

9 Cookies & Tracking Technologies

r444 uses cookies and similar technologies (including local storage and session identifiers) on the r444 platform. Cookies are small text files stored on your device that help the platform function correctly and enable us to understand how it is being used.

r444 uses the following categories of cookies:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies, security tokens, and load-balancing identifiers. These cookies cannot be disabled without affecting platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalised experience on the platform.
• Analytics Cookies: Used to collect anonymised data about how visitors use the r444 platform — including pages visited, time spent, and navigation paths — to help us improve platform content and performance.

r444 does not use advertising or targeting cookies. We do not participate in cross-site tracking or share cookie-derived data with advertising networks.

You may control cookie settings through your browser preferences. Disabling strictly necessary cookies may impair platform functionality, including your ability to log in and place bets.

10 Your Data Rights

As a player on the r444 platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please submit your request in writing to [email protected]. r444 will respond to all verifiable requests within 30 days.

• Right of Access: You have the right to request a copy of all personal data held by r444 about you, along with information about how that data is being used.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held in your r444 account.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to r444's legal obligations to retain certain records under applicable financial and AML regulations.
• Right to Restriction: You have the right to request that r444 restricts the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to processing based on legitimate interests.
• Right to Data Portability: You have the right to receive a copy of personal data you have provided to r444 in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to processing of your personal data where r444 relies on legitimate interests as the legal basis, including profiling for responsible gaming purposes.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

11 Children & Minors

The r444 platform is strictly intended for adults aged 21 years and above. r444 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register on or use the r444 platform.

If r444 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings accumulated by an underage player will be void and forfeited in accordance with r444's Terms & Conditions.

If you believe that a minor may have accessed the r444 platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

12 Security Measures

r444 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• Transport Encryption: All data transmitted between your browser or device and the r444 platform is encrypted using 256-bit SSL/TLS protocols. r444 enforces HTTPS across all pages and API endpoints.
• Access Controls: Access to personal data within r444's internal systems is restricted on a strict need-to-know basis. All internal access events are logged and monitored.
• Password Security: Player passwords are stored using industry-standard cryptographic hashing algorithms. r444 never stores passwords in plain text and will never ask you to disclose your password through any channel.
• Fraud Monitoring: r444 operates continuous automated monitoring systems that detect anomalous account activity, unusual transaction patterns, and potential security incidents in real time.
• Third-Party Security Audits: r444's platform and security controls are subject to periodic independent security assessments to identify and remediate vulnerabilities.
• Incident Response: In the event of a data security incident that affects your personal data, r444 will notify affected players without undue delay and will take all reasonable steps to contain and remediate the incident.

13 Marketing Communications

r444 may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, seasonal promotions, and platform updates — but only where you have explicitly opted in to receive such communications during account registration or through your account preferences.

You may withdraw your consent to receive marketing communications at any time by:

• Clicking the unsubscribe link included in any marketing email sent by r444.
• Updating your communication preferences in your r444 account settings.
• Sending a written request to [email protected] with the subject line "Marketing Opt-Out".

Withdrawal of marketing consent will not affect the delivery of transactional communications that are necessary for the operation of your account, such as deposit confirmations, withdrawal notifications, security alerts, and account verification messages. These service communications are sent regardless of your marketing preferences and cannot be disabled while your account remains active.

r444 does not purchase or use third-party marketing lists. All marketing communications are sent exclusively to players who have registered on the r444 platform and provided explicit opt-in consent.

14 Changes to This Privacy Policy

r444 reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates in applicable law, changes in our data processing practices, or improvements to our platform and services.

When material changes are made to this Privacy Policy, r444 will notify registered players by email at the address associated with their account and will display a prominent notice on the r444 platform for a period of at least 30 days following the change. The "Last Updated" date at the top of this policy will be revised to reflect the date of the most recent amendment.

Your continued use of the r444 platform following notification of a material policy change constitutes your acceptance of the updated Privacy Policy. If you do not agree with any amendment, you must cease using the platform and may request closure of your account by contacting [email protected].

We encourage you to review this Privacy Policy periodically to stay informed about how r444 protects your personal data. Archived versions of previous policy editions are available upon request from our compliance team.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to r444's handling of your personal data, please contact us using the details below. All privacy-related correspondence should be directed to the Compliance team for the fastest and most accurate response.